Shift4Shop eCommerce Blog | Social Media (2)

Social Media | 15 min read

How to Use Social Media for eCommerce Customer Support

Two years ago, I had ordered a t-shirt online. When I received it at my doorstep days later, I realized that it was the wrong size.

I tried calling the company on the phone. Nobody answered. I emailed them. Nobody replied. Then, I did what most frustrated customers do in such a situation – complained to them on Twitter. At that point, they finally responded to me and even solved my problem.

But this is not always the case with every eCommerce store.

Social Media | 23 min read

7 Ways to Boost Your eCommerce Sales Using Instagram

As an eCommerce brand, generating sales on a consistent basis can be difficult with so much competition in the digital space. With eCommerce sites ranging between 12 million to 24 million in the world, it's hard to stand out.

However, there are a variety of social media platforms that give eCommerce brands the opportunity to increase their revenue through marketing.

Social Media | 7 min read

5 Most Popular Social Media Platforms Explained

Anyone who has worked in digital marketing knows how important social networks are in this line of work. They provide a great way to communicate with your customers, run marketing campaigns, collect feedback on your products, and so much more.

But there are so many social media platforms nowadays that, sometimes, it can become an overwhelming task to keep track of them. Which ones do you need to have a presence on? Where does the target audience of your marketing campaign gather? There are a[...]

Social Media | 14 min read

A Step-by-Step Guide to Optimizing Your Instagram for eCommerce

Consumer behavior has changed over the last decade. The number of internet users has grown to 4.13 billion people, so it’s no wonder that more and more people discover new products and shop online. Simply put, eCommerce is flourishing, and brands are constantly seeking out new ways to promote and sell products online.

Since Instagram has over one billion active users and 83% of shoppers use this platform for new product discovery, many eCommerce brands have already started selling in-app. If[...]

Social Media | 6 min read

5 Best Ways to Drive Traffic for B2B Companies Using Social Media

Many B2B companies fail when it comes to leveraging social media for their benefit. Different strategies are used when marketing to businesses versus end consumers; the only common denominator between B2B and B2C companies is people.

This is the main reason that B2B sellers lag when it comes to adopting new marketing strategies. They should be leveraging social media marketing, or SMM, for online businesses if they want to reach the actual decision-makers. A B2B technology company can optimize[...]

Social Media | 6 min read

How to Boost Your Facebook Organic Reach In 2020

Every year, the competitive field of marketing becomes more and more challenging. Markets are already saturated with alternative options, even niche products. While that may make it more difficult to create an impact in your space, your marketing can still flourish. Thanks to the substantial reach of social media platforms, particularly Facebook, it’s possible to create a larger customer basis and much greater product awareness.

Social Media | 8 min read

How to Use Instagram Ads to Increase eCommerce Sales

Recent surveys from Facebook state that up to 83% of shoppers run to Instagram to discover new products and services. The same study shows that 81% of people use the platform to research about brands. Based on those numbers alone, it’s clear how Instagram has grown to become an invaluable platform for every successful online entrepreneur.

Social Media | 4 min read

How to Set Up Your First Facebook Ad Campaign

If you’re thinking about advertising on Facebook but are not sure how to, this guide will help you create your very first ad campaign in a few easy steps.

Social Media | 8 min read

Complete Guide to Snapchat Ads – Using Product Ads & Retargeting

When Snapchat hit the scene back in 2011, it shook the social media world by taking an entirely unique approach to social sharing. Today, Snapchat is one of the largest social media apps in the world and has influenced almost every other social media platform to adopt similar practices.

Unfortunately, many advertisers still seem to underestimate how powerful Snapchat is. Let it be known that ignoring the potential of advertising on Snapchat is a mistake – especially since the app is leading the[...]

Social Media | 7 min read

10 Game-Changing Benefits of Social Media for Your Online Business

At present, there are roughly 2.82 billion social media users worldwide and the number is expected to cross the 3 billion mark by 2021, says Statista.

With such a vast majority of netizens being connected to social media, it comes as no surprise that brands consider social media sites like Facebook and Instagram among the best marketing platforms.

Until a few years ago, social media was primarily restricted to interacting with people; things have changed quite a lot since then. Though it is[...]

Social Media | 13 min read

Top 3 Social Media Sites for Generating Sales & How to Use Them

Ecommerce is taking over the retail industry. According to Oberlo, by 2021, ecommerce is expected to make up more than 17% of all sales worldwide. This growth represents a massive opportunity for online sellers, but there is a catch; and it doesn’t just come down to your order fulfillment strategy. You have to compete with online giants like Amazon, which owns about half of the US ecommerce market.

Social Media | 7 min read

The Ultimate Guide to Social Media for eCommerce

Social media used to be all about connecting with friends. You'd simply search for a friend, connect with them, and start talking about anything and everything. Today?

Social media grew from just connecting friends to uniting brands and communities online. In recent years, social media has turned into an essential piece of everybody's lives and, in turn, your marketing strategy.

Consumers today are online and are very social. In fact, 90% of consumers turn to social media for assistance with a[...]

Social Media | 6 min read

5 Ways You Can Fail (Miserably) at Social Media Marketing

Social media marketing, from the outside, looks easy. But for those who’ve tried it, they’ve learned that there are a lot of hidden secrets to running a successful social media marketing campaign.

Even the best campaigns, however, can be derailed in just a matter of seconds...

One insensitive post...

One political tweet...

And POOF! Everything you worked for, almost all of your followers, gone.

While social media marketing has the firepower to take your ecommerce business to greater heights, it[...]

Social Media | 7 min read

Best Free Social Media Icons for Your Website

Social media is now integral to the daily lives of billions of people around the world, and that includes being inseparable from business strategy. If you run an eCommerce store, you must take advantage of these platforms to spread the word and enable customer interaction. However, this is a two-way street and goes beyond creating and maintaining accounts on the major sites. You also must allow people to easily share your content and products on them.

Including social media icons on your[...]

Social Media | 6 min read

4 Keys to eCommerce Success with Influencer Marketing

In today’s low-trust world, social proof matters.

Millennials currently tout the greatest buying power among generations, but they don’t trust traditional advertising. So, if conventional adverts are an ineffective strategy for capturing consumer dollars, how can eCommerce brands reach target audiences to increase sales?

Influencer marketing is a strategy that has become revered for its effectiveness in increasing brand awareness, boosting engagement, and driving sales. A Twitter-sponsored study

Social Media | 6 min read

How to Grow Your eCommerce Brand with YouTube Advertising

Do you remember when a bright picture evoked wonders in the mind; back when we were first introduced to the concept of the internet as a place where text wasn’t the only resident, but colorful digital images as well?

Maybe you do and maybe you don’t. The point is that the days when images reigned supreme are long gone. Do you know why? It’s simple, really. Whereas a picture is worth a thousand words, a video is worth a million.

It makes sense too—a video is a collection of images that come[...]

Social Media | 7 min read

How to Use Social Data to Launch a Successful Marketing Campaign

Recently, the number of social media users from across the globe has reached 2.77 billion. The number is expected to exceed 3.02 billion by 2021, according to Statista:

Image credit: Statista

Taking into account both how fast these numbers are expected to grow and how enormous social media user bases have already become, it would be foolish not to start using these platforms for marketing as soon as possible.

However, no matter how beneficial social media can be for a business, it’s not all[...]

Social Media | 5 min read

Your 5 Minute Guide to Retargeting with Facebook’s Dynamic Product Ads

Anyone who’s been working in ecommerce for a while knows that selling is a process. It isn’t very often that consumers find your business for the first time, search your online store, and immediately buy something. Ecommerce is more of a journey from learning about your business and offerings, growing trust in your brand, promoting your products, and ultimately making a sale.

Throughout this journey, it’s your job to tailor your promotions to each individual customer—a much more effective[...]

Social Media | 5 min read

The 3 Best Facebook Ads for Ecommerce Sellers (Plus Examples)

In the ecommerce world, marketers are constantly on the hunt for new ways to promote their stores while lowering time and effort investments and boosting ROI. In recent years, advertising on Facebook has become one of the most popular ways to do just that—and for good reason.

Facebook ads are overwhelmingly effective. So much so that 44% of consumers say Facebook influences their shopping choices. And 26% of Facebook users who click on Facebook ad, go on to ultimately make a purchase.

Social Media | 8 min read

The Facebook Ads Strategy That I Use To Generate the Cheapest Conversions

I have been running Facebook ads since 2014, but my Facebook marketing game then, is nothing like it is now.

After many years of practicing setting up and trialling Facebook ad campaigns, I feel I have now cracked the Good Ole Facebook code to getting bucket loads of targeted traffic at a very cheap cost; but it’s still early days and there’s still a lot to learn.

From all the strategies that I have trialled I have come up with one that consistently generates leads at an exceptionally low[...]

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